Sterling West Credit Corp Privacy policy.

Comments, questions or complaints regarding privacy within the Sterling West Credit Corp are to be sent to our Privacy Officer, Steve Cooke, or by mail to Privacy Officer, Sterling West Credit Corp #705, 5241 Calgary Trail Edmonton, Alberta, Canada T6H 5G8 marked “personal and confidential”. 

For complaint recourse direct written correspondence to the Privacy Commissioner at 112 Kent Street, Ottawa, Ontario, K1A 1H3.

The majority of information a company provides to and/or obtains from us is information pertaining to a business and thus does not constitute Personal Information. As such, privacy legislation does not apply to such information whether it be in respect of a corporation, partnership or sole proprietorship. Generally, the legislation requires that those who collect, use and disclose Personal Information obtain an individual's consent before collecting, using and/or disclosing Personal Information, unless an exemption applies. Therefore, with respect to the information that is provided to and/or obtain from Sterling West Credit Corp that may be characterized as Personal Information, there are exemptions from the consent requirement which are particularly relevant to the operations of Sterlng West Credit Corp : publicly available information, business contact Information, and employee personal information.

As of January 1, 2004, the Personal Information Protection and Electronic Documents Act ("PIPEDA") will regulate the collection, use and disclosure of personal information in the course of commercial activities.
PIPEDA and other pending and existing provincial privacy legislation generally impose two types of obligations: (1) the obligation to obtain prior knowledge and consent to the collection, use and disclosure of personal information, and (2) various administrative obligations with respect to that personal information.

Members, potential members and staff may provide us with personal information when they complete forms or contact us via telephone, mail, fax, e-mail or any other means. Once Sterling West Credit Corp receives information it is to be maintained in a secure environment. Documents provided to Sterling West Credit Corp for the purposes of credit investigations will be destroyed in within a six month period (usually two months) Non-personal information will be retained electronically indefinitely.

"Personal Information" is defined similarly under PIPEDA, the legislation in British Columbia,  Alberta and under existing Quebec legislation. In brief, "Personal Information" is " information about an identifiable individual" or "information that relates to a natural person and allows that person to be identified."

When required Sterling West Credit Corp complies with the following principles of Canada's Personal Information Protection and Electronic Documents Act:

Accountability. We responsibly maintain and protect the information we have about you or your customer.

Identifying Purposes. The purpose for which your information is being collected will be explained to you either before or when it is collected.

Consent. We will obtain your consent to collect, hold, use and disclose your information. In rare circumstances, you will be providing to us and/or we will be disclosing to you Personal Information to which the above exemptions do not apply. In such circumstances, we will collect Personal Information only from your authorized representative who has the necessary consent to permit the disclosure of such information in accordance with applicable privacy legislation.

Limiting Collection. We will limit the information we collect to what is needed for those purposes of that have been identified by Sterling West Credit Corp.

Limiting Use, Disclosure and Retention. We will use and disclose your information only for the purposes we have identified, or when it is required or permitted by law. 

Accuracy. We strive to keep your information as accurate, complete and up to date as is necessary for these purposes.

Safeguards. We protect your information with appropriate safeguards and security measures. Our employees and service providers only have access to your information for the identified purposes and access is permitted only to the extent necessary for such purposes. In addition, we have taken several measures to protect your information, such as restricting physical access to our offices and using computer passwords and file encryption for on-line activities.

Openness. Upon request we will supply you all personal information about the handing of our files and there destruction.